Privacy Policy

Last updated: September 12, 2023

Welcome to the Privacy Policy of Faith and Hope, a non-profit religious organization dedicated to serving our community. We are committed to protecting your privacy and ensuring that your personal information is handled with care. This Privacy Policy outlines our practices concerning the collection, use, and sharing of your personal information when you interact with our church, website, and related services.

By using our services, you consent to the practices described in this Privacy Policy. Please take a moment to read this document to understand how we protect your personal information.

1. Information We Collect

a. Personal Information

We may collect personal information when you voluntarily provide it to us, such as when you:

Attend our church services, events, or programs.
Register for our newsletters or mailing lists.
Make a donation to support our mission.
Participate in surveys or feedback forms.
Contact us through our website, email, or phone.

The types of personal information we may collect include but are not limited to:

Name
Contact information (email address, phone number, mailing address)
Financial information for donations (credit card details, banking information)
Demographic information
Church involvement and attendance history

b. Non-Personal Information

We may also collect non-personal information automatically when you visit our website. This information may include:

IP address
Browser type
Operating system
Pages viewed
Date and time of your visit
Referring website

2. How We Use Your Information

We use your personal information for the following purposes:

To provide you with the services and information you request.
To communicate with you, including sending newsletters, event invitations, and updates.
To process donations and maintain financial records.
To improve and personalize your experience with our church and website.
To analyze and understand how our website is used, and to improve its functionality.
To comply with legal and regulatory obligations.

3. How We Share Your Information

We do not sell, rent, or trade your personal information to third parties for marketing purposes. However, we may share your information with:

Service providers who assist us in carrying out our mission, such as payment processors and email service providers.
Legal authorities or other third parties as required by law, in response to legal processes, or to protect our rights, privacy, safety, or property.
Other organizations, ministries, or partners with whom we collaborate on specific events or initiatives, but only with your explicit consent.

4. Security of Your Information

We take reasonable measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. However, please note that no data transmission over the internet or electronic storage is completely secure.

5. Your Choices and Rights

You have the right to:

Access, correct, or update your personal information.
Withdraw your consent for us to use your personal information.
Opt out of receiving our communications, including newsletters.
Request the deletion of your personal information (subject to legal and regulatory requirements).
Raise concerns or lodge complaints about our data handling practices.

To exercise any of these rights or to request further information about our privacy practices, please contact us using the information provided in Section 7.

6. Changes to this Privacy Policy

We may update this Privacy Policy to reflect changes in our practices or legal requirements. We will post any updates on our website with the effective date. By continuing to use our services after changes are made, you agree to the updated Privacy Policy.

7. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us at:

Faith and Hope Church
8431 State Street,
South Gate, CA 90280
(323) 353-8487

We value your privacy and appreciate your trust in us as we strive to serve our community and fulfill our mission.

Thank you for being a part of our church family.